Privacy Policy

Last updated: September 24, 2025

At Minnegram, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

1. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Mobile number and authentication credentials
  • Full name and guest name
  • Account verification details
  • Device information for biometric authentication
  • Transaction history and wallet balance

2. How We Use Your Information

We use the collected information for:

  • Providing and maintaining our gaming services
  • Processing transactions and managing your virtual currency
  • Authenticating your identity and securing your account
  • Responding to grievances and customer support requests
  • Improving our app and user experience
  • Sending important updates and announcements

3. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • End-to-end encryption for sensitive data
  • Biometric and two-factor authentication
  • Regular security audits and updates
  • Secure Firebase backend infrastructure
  • Role-based access controls for admin operations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and prevent fraud
  • With service providers who assist in app operations (under strict confidentiality)

5. Your Rights

You have the right to:

  • Access and review your personal information
  • Request corrections to your data
  • Delete your account and associated data
  • Opt-out of promotional communications
  • Lodge complaints with our support team

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. These help us understand user behavior and improve our services.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: privacy@minnegram.com

Phone: +1 (555) 123-4567